Effective Date: 01 November 2023
Welcome to Stilbaai Tourism (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
1. Information We Collect
We may collect and process the following types of information:
a) Personal Information
When you contact us, subscribe, or submit forms, we may collect:
- Name and surname
- Email address
- Phone number
- Any information you provide in messages or enquiry forms
b) Non-Personal Information
We automatically collect certain data when you visit our website:
- IP address
- Browser type and version
- Pages visited and time spent
- Device type
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide support
- Improve our website and services
- Send updates or tourism-related information (if you opt in)
- Monitor website performance and usage
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. Cookies help us:
- Understand how visitors use our site
- Improve functionality and performance
You can disable cookies in your browser settings if you prefer.
4. Third-Party Services
We may use third-party services such as:
- Analytics tools (e.g. Google Analytics)
- Booking or enquiry systems
- Social media platforms
These services may collect data in accordance with their own privacy policies.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only:
- When required by law
- To protect our rights or users
- With trusted service providers who assist in operating our website
6. Data Security
We take reasonable steps to protect your information from:
- Unauthorized access
- Loss or misuse
However, no online platform can guarantee complete security.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
To exercise these rights, contact us using the details below.
8. Links to Other Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Stilbaai Tourism
Email: info@stilbaaitourism.co.za
Phone: 028 754 2602
Address: Langenhoven Street, Stilbaai, 6674
POPIA Compliance (South Africa)
We comply with the Protection of Personal Information Act (POPIA) and are committed to safeguarding your personal information in accordance with South African law.